Our Mission
Our aim is to provide a service which meets the needs of our clients as individuals, regardless of their age, gender, sexuality, religion or disability. In addition, the care delivered by Care At Home aims to meet not just the physical, but also the emotional, spiritual, cultural and psychological needs of the people we look after.
All our clients are encouraged to participate in the planning and delivery of their own care to ensure that, as far as possible, the care they receive enhances the quality of their everyday life. By listening to our clients and finding out exactly what they want and by working with them in partnership, we aim to help them achieve the quality of life they are looking for.
Our carers will be aware that this partnership often extends to our clients' close family and friends. As long as our clients are happy for us to do so and able to make the decision, we will encourage their relatives and friends to participate in their lives and be involved in planning their care with a view to enhancing their overall quality of life.
To ensure that all our clients receive a consistently high standard of care, we only employ staff with the experience and skills to deliver a personalised individual service. We provide them with additional training on a regular basis to improve their knowledge and skills in key areas and we encourage them to gain formal National Vocational Qualifications in care.
